Shipping policy

Thank you for choosing to shop on our independent online store! Below is our shipping policy for orders shipped from HK to the United States; please read it carefully before placing your order:

I. Processing & Shipping Time

All orders will be processed and shipped within 15 business days after payment confirmation (excluding holidays). In the event of special circumstances (such as low stock levels or peak order periods), shipping times may be slightly delayed; we will notify you promptly via email if this occurs.

II. Estimated Delivery Time

We offer various international shipping methods, with estimated delivery times typically as follows:

Standard Shipping: Approximately 7–15 business days

Expedited Shipping: Approximately 5–10 business days

Actual delivery times may be subject to delays caused by customs inspections, weather conditions, or local logistics issues.

III. Shipping Fees

Orders with a total value of $1,000 or more qualify for free shipping.

For orders that do not meet the free shipping threshold, shipping fees will be automatically calculated and displayed at checkout.

IV. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the real-time status of your shipment via our official website or a third-party logistics tracking site.

V. Customs Duties & Import Taxes

In accordance with U.S. customs regulations, some orders may be subject to customs duties or import taxes.

Any such fees are the responsibility of the buyer.

We are unable to control or estimate the exact amount of these fees; we recommend that you familiarize yourself with your local customs policies in advance.

VI. Address & Delivery Issues

Please ensure that the shipping address you provide is accurate and complete. If an order fails to be delivered or is returned due to an incorrect address, the buyer will be responsible for any costs incurred to reship the package.

VII. Delayed or Lost Packages

In the event of shipping delays or issues with your package, please contact our customer service team immediately. We will assist you in communicating with the shipping carrier to resolve the issue.

VIII. Contact Information

If you have any questions regarding shipping or delivery, please contact us via the following method:

Email: 15108899800@139.com

Thank you for your understanding and support. We hope you enjoy your shopping experience!